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Sting on Galway City taxi drivers refusing card payment


From this week's Galway City Tribune

From this week's Galway City Tribune

Sting on Galway City taxi drivers refusing card payment

From this week’s Galway City Tribune – More than 20 taxi drivers in the city were issued on-the-spot fines last week during an operation to nab those not accepting card payments.

The ‘sting’ was conducted by the National Transport Authority (NTA), the Taxi Regulation Office and the Gardaí over the course of several days last week.

It stemmed from complaints that several taxis in Galway City were not accepting card payments – legislation was introduced last September obliging taxi drivers to accept credit and debit cards.

Many drivers sought cash payments while telling customers that their card machines were either not working or that the terminal could not get a signal.

A senior source close to the Taxi Regulation Office told the Galway City Tribune that they had received “quite a number of complaints” from customers stating that drivers were not accepting payments by card.

The source said that members of the public were engaged to use the taxi services as part of the operation and some of them reported that the drivers had indicated from the outset that they would only accept cash payment.

“Since the beginning of the year, the taxi fares in Galway City have received an increase and the drivers are required to provide an in-car system of payment for customers.”
This is a shortened preview version of this story. To read the rest of the article, see the June 2 edition of the Galway City Tribune. You can support our journalism and buy a digital edition HERE.

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