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CITY TRIBUNE

A smile on your voice boosts your chances!

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Charlie Adley

Double Vision with Charlie Adley

I’m pumped up with goodness and positive energy and yes, now is the time to make those phone calls. You know the ones. They start with recorded messages before you even get to the press-button menus and holding tunes. Don’t go there, Adley. Don’t spoil it now. I’ve checked that my happiness tank is full and my fortitude levels are way up my mental dipstick. It’d be stupid to wreck the mission by blowing a gasket now, leaking anger into my brainbox at the thought of what lies ahead.

Whatever it is you’re calling a company or institution about, it’s never the fault of the person on the other end of the line. They didn’t make the rules. They’re not responsible for your predicament.

You’re way more likely to get a result if you’ve a full tank of patience and a purring engine supplying a smile to your voice. Act a bit human. Call them by name. Get into all that empathy hoojamaflip.

Anyway the first call isn’t to a bank or internet service provider, so it won’t be too bad.

She says hello, University College Hospital, and I ask to be put through to Mental Health Services.

It rings. It rings and rings and I do not mind. I am ready, prepared, and I’d rather listen to a ring than an ear-shattering rendition of ‘Total Eclipse Of The Heart’ played on a blade of grass.

This is fine.

It rings and rings, so I sit back, breathe out and relax, thinking of all the people rushing around that hospital, trying to make the best of scandalously ill-funded jobs.

Oh, I’m back to reception.

“Sorry about that, I’ll try another number for you now.”

I’m surprised and gratified that she even knew I was still hanging on.

“Thanks!”

It rings and rings. Rings and rings and rings and then I’m back to herself again, who apologises again and puts me into another number which, yes, rings.

Holding the phone a little away from my ear, I think of how busy Mental Health Services must be right now, with everyone upset about the Tracker Mortgage scandal.

To read Charlie’s column in full, please see this week’s Galway City Tribune.

CITY TRIBUNE

Galway City publican in heroic River Corrib rescue

Francis Farragher

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From this week’s Galway City Tribune – A city publican who last week helped save the life of a woman who had entered the waters of the Corrib off Wolfe Tone Bridge has made an appeal for young people to ‘look out for each other’.

Fergus McGinn, proprietor of McGinn’s Hop House in Woodquay, had been walking close to Jury’s Inn when he saw the young woman enter the river.

He then rushed to the riverbank on the Long Walk side of the bridge, jumped into the water, spoke to the woman and stayed with her until the emergency services arrived.

The incident occurred at about 3.45pm on Friday last, and a short time later the emergency services were on the scene to safely rescue the woman.

“She was lucky in that the river level was very low and she didn’t injure herself on the rocks and stones just under the water.”

He also appealed to the public to support in whatever they could the work being done by groups like the Claddagh Watch volunteers.
This is a shortened preview version of this article. To read the rest of the story, see this week’s Galway City Tribune. You can buy a digital edition HERE.

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CITY TRIBUNE

Pubs face court – for serving booze on their doorsteps!

Dara Bradley

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From this week’s Galway City Tribune – Gardaí have warned city publicans that alcohol cannot be served outside their own premises – even in newly-created on-street spaces designated by Galway City Council as suitable for outdoor dining.

Councillor Mike Crowe (FF) said three Gardaí visited a number of city centre pubs on Thursday afternoon informing them that drinking outdoors was not allowed under licensing laws.

“They warned publicans and restaurants that the area outside their premises is not covered by the licence, and therefore under national legislation, they are breaking the law, because they are not entitled to sell alcohol in non-licensed areas.

“The operators were told that this was an official warning, and they will be back again in a few days and if it persisted, they [Gardaí] would have no option but to issue a charge and forward files to the Director of Public Prosecution. You could not make this up.

“All of the big operators were visited, and received an official warning, and they will be charged if they persist. According to the guards, they’re getting instructions from [Garda headquarters in] Phoenix Park,” he said.

The matter will be raised at a meeting of the Galway City Joint Policing Committee on Monday.
This is a shortened preview version of this article. To read the rest of the story, see this week’s Galway City Tribune. You can buy a digital edition HERE.

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CITY TRIBUNE

Call for 50% affordable homes in new Galway City Council estates

Stephen Corrigan

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From this week’s Galway City Tribune – The next Galway City Development Plan should include a greater provision for affordable housing than that recommended by Government, a meeting of the City Council has heard.

Cllr Declan McDonnell (Ind) told the meeting that while it was the Government’s intention to introduce a stipulation that new estates should have 10% affordable housing, Galway should go further – building anything up to 50% affordable in developments that are led by the local authority.

The Affordable Housing Bill, which is currently working its way through the Oireachtas, proposes that all developments should have 10% affordable and 10% social housing as a condition of their approval.

Affordable housing schemes help lower-income households buy their own houses or apartments in new developments at significantly less than their open market value, while social housing is provided by local authorities and housing agencies to those who cannot afford their own accommodation.

The Council meeting, part of the pre-draft stage of forming the Development Plan to run from 2023 to 2029, was to examine the overarching strategies that will inform the draft plan to come before councillors by the end of the year and Cllr McDonnell said a more ambitious target for affordable housing was absolutely necessary.

“It must be included that at least 50% of housing must be affordable [in social housing developments],” he said.

This sentiment was echoed by Cllr Eddie Hoare (FG) who questioned if the City Council was ‘tied down’ by national guidelines, or if it could increase the minimum percentage of affordable housing required locally.
This is a shortened preview version of this article. To read the rest of the story, see this week’s Galway City Tribune. You can buy a digital edition HERE.

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