Irish Water will be urged to attend a full plenary meeting of Galway County Council to explain frequent problems with the public water supply in East Galway.

A motion calling on them to answer questions before councillors proposed by Cllr Shane Curley (FF) received unanimous support from across the chamber.

The motion comes amid prolonged unplanned outages across the county, with Loughrea Municipal District councillors repeatedly raising the difficulties affecting their area.

“What has been happening in recent months is verging on the ridiculous. Outages have been prolonged to the degree that they’re having a seriously negative impact on people’s lives,” he said.

“Other utility companies like Electric Skyline have come to council meetings in the past and presented to councillors about the work that they are doing. This is urgently needed for clarity to be given from Irish Water at this point.

‘We have had horrendous issues in towns like Loughrea and Gort, where people have been on prolonged bottled water notices. Manholes around Loughrea town have fallen into serious disrepair, causing trip hazards.

“Irish Water is funded by the taxpayer and the public deserve crystal clear information as to what has been happening across the county.”

A boil notice was in place in the Gort area for a month, including over the Christmas and New Year period.

The notice was originally issued due to issues at the Gort Water Treatment Plant, affecting the treatment and supply for 2,776 customers supplied by the Gort Public Water Supply Scheme.

Irish Water’s Eoin Hughes said several issues came together which resulted in the advice not to drink or use the water without boiling.

“Before the cold weather took hold there were numerous leaks on the network and these drained reservoirs to low levels across the scheme. Low reservoir levels were further compounded by unprecedented temperatures of -8°C which caused severe operational difficulties at the treatment plant, leading to the plant being shut down for unsustainable periods of time, further impacting supply continuity.”