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Enterprise Galway company’s app puts them on the crest of a wave

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A Galway company’s software is revolutionising the way in which companies interact with their customers on mobile phone apps.

The creators of Element Wave, NUI Galway graduates Dorothy Creaven of Clare and James Harkin of Galway, are riding crest of a wave, having recently scooped top prize in the Small Firms Awards.

Leaving aside the technological jargon, Element Wave software, like the best innovations, is simple.

Mobile phone apps are used by a multitude of businesses to connect with their customers but the problem with them is users lose interest in them and stop using them.

Ms Creaven explained that it costs companies between $1 and $5 (US Dollars) to get people to download apps onto their mobile phones.

The apps allow businesses to market and advertise their wares but also make direct sales – so if someone has downloaded you app, you want to make sure they keep using it.

The problem with apps is interest in them wanes – it’s a crowded market – and research shows that after three months, 80% of people will stop using apps, explains Ms Creaven.

That’s where Element Wave technology comes in.

Using a type of push-notification – where messages pop up to the user through the app, like a text message – businesses are able to communicate directly with their customers who have downloaded the app.

The GAA is among the company’s clients – football and hurling fans who attended Croke Park for the various All-Ireland finals over the past month experienced first-hand the technology.

Several thousand supporters in the vicinity of Croke Park – and who had downloaded the GAA app – were sent ‘welcome to Croke Park’ messages through the app.

Another one of its clients is a bus company in Spain. The bus company’s clients download the app so they can go in and check if their bus is on time – this Element Wave technology allows the bus company to message the user directly to inform them if the bus is on time or delay etcetera.

Another aspect of Element Wave is analytics and it allows companies to track the app usage of the mobile phone users. So, for example, it can track what time most users are online and tailor the messages accordingly.

“For example, Starbucks can use it to announce a deal at a certain store. They can send out notification of a special offer of a free doughnut with every coffee to everyone who has downloaded the app within a certain area,” she says.

For more, read this week’s Connacht Tribune.

Connacht Tribune

Galway’s housing stock on the rise

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A total of 1,147 residential buildings were under construction in Galway as of June – according to the latest GeoView Residential Buildings Report.

Over half of the residential buildings under construction in Ireland in June 2021 were located in the Leinster region (58.4%), revealed the report which is published by GeoDirectory and EY Economic Advisory.

The Greater Dublin Area of Dublin, Meath, Kildare and Wicklow accounted for 35.6% of the total number of buildings under construction in the country. In contrast, the lowest levels of construction activity were recorded in Ulster (6.5%) and Connacht (10.6%).

In all, 1,182 new residential addresses in Galway were added to GeoDirectory’s nationwide database in the twelve months to June 2021.

At 30.8%, the highest proportion of the new residential address points were again located in Dublin, followed by Cork (10.8%), Kildare (9.7%) and Meath (5.7%).

In percentage terms, Leitrim (219.6%), Carlow (146.5%) and Roscommon (144%) registered the highest year-on-year growth in new address points, albeit from a previously low base.

The report also found that 9.5% of all residential stock in the state are apartments. In total, there were 194,898 apartment address points across the country in June 2021.

For more, read this week’s Connacht Tribune.

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Connacht Tribune

Galway towns included in home support pilot

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Confirmation...Minister Anne Rabbitte.

Tuam, Athenry and Loughrea will form one of a select number of areas for a nationwide pilot scheme to see how to improve home support services for families in need of carers.

Minister for Disabilities and Galway East Deputy Anne Rabbitte confirmed that the Galway towns were among nine across the country to form part of a national Home Support Pilot Programme, which will commence next month.

The pilot scheme will deliver an additional 230,000 hours of Home Support services over a six-month period, with the evaluation of the outputs to continue over a twelve-month period from its commencement.

Minister Rabbitte described this as a major boost for Tuam, Athenry and Loughrea.

“This will deliver in-home supports across the three towns, which are in the heart of East Galway and I know from working with families across the constituency that this will be a major boost,” she said.

For more, read this week’s Connacht Tribune.

Connacht Tribune Digital Edition App

Download the Connacht Tribune Digital Edition App to access to Galway’s best-selling newspaper.

Click HERE to download it for iPhone and iPad from Apple’s App Store, or HERE to get the Android Version from Google Play.

Or purchase the Digital Edition for PC, Mac or Laptop from Pagesuite  HERE.

Get the Connacht Tribune Live app
The Connacht Tribune Live app is the home of everything that is happening in Galway City and county. It’s completely FREE and features all the latest news, sport and information on what’s on in your area. Click HERE to download it for iPhone and iPad from Apple’s App Store, or HERE to get the Android Version from Google Play.

 

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Connacht Tribune

Galway passengers are all smiles at Shannon!

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Shannon Airport
Shannon Airport

The smiles on the faces at Shannon Airport very much told its own story this week – with passengers taking to skies as the easing of restrictions and the first day of the European Digital COVID Certificates took effect.

And it wasn’t just the joy of travel starting to resume that lifted spirits at the airport but also the announcement by Ryanair of a new once-weekly service to Gran Canaria (Las Palmas) to commence on August 7 – the third new service announcement for Shannon Airport over recent weeks.

There was a real sense of excitement as passengers of all ages became very much at ease with the heightened public safety measures in a ‘back-to-the-future’ day for the West of Ireland gateway airport.

There were reunions as inbound flights arrived but also a palpable degree of anticipation as others got set to depart on the earliest flight out of the airport today, the 7:10am flight to Gatwick.

Among those boarding was Clarenbridge native Claire Tomlin and her husband Jake, together with their three children, including their twins who turn a year old next week.

“It’s been amazing to get back. The kids saw their grandparents for the first time and their cousins and aunties and uncles, so it was fantastic,” said Claire.

“Shannon is just so convenient for us because it’s only about 40 minutes’ drive. So, it just makes everything a lot easier in terms of getting to and from places with little ones. So, yeah, Shannon is a great resource for us. Really, really good. We hope to be able to go back more and more.”

It was smiles all around for Shannon Airport staff as they got back to doing what they do best. “Well, today is a great day because you can see the atmosphere around the place, people are at ease here and they’re glad to be back, they’re glad to get up in the sky again,” said Shannon Duty Free Sales Associate Helen Quinlivan.

“It’s great to see the excitement. People are really looking forward to going back and seeing their loved ones and they’re very at ease.”

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