Classifieds Advertise Archive Subscriptions Family Announcements Photos Digital Editions/Apps
Connect with us

CITY TRIBUNE

Are you a casualty of New Rude?

Avatar

Published

on

Charlie Adley

Double Vision with Charlie Adley

The evil spawn of the New Rude was born when we were forced to accept waiting on help lines. Not one of us escaped that moment when we first had to decide to give in; to relent; to realise we had no choice but to obey their corporate rules. There is no alternative: we have to relinquish any lingering feelings of self-respect, as we hold the phone to our ears, listening to an irritatingly smiley voice telling us in doublespeak that our call is important to the company, while simultaneously and emphatically showing us it is not.

If you ever need a definition of disingenuous, it is that slimy suggestion.

Were our custom in any way important to them, we’d not be hearing 37 minutes of a looped recording telling us that we can solve our problems on the web. If we could, we’d most certainly not be calling them.

And the music.

Oh the music.

Be it a trebly whiney Barry Manilow or a jazzed-up distorted Bolero screech, the music serves to wear down our resistance; deplete our will; whittle away at our self-esteem.

As part of the overwhelming response to this colyoom’s recent complaint about Eir, I was sent a clipping from the Sligo Champion, in which Ciara Galvin was reporting on mass walk-outs by employees at Eir’s call centre.

According to one of those workers, Eir had told their staff to “take as many calls as you can and don’t worry about the customer”.

We are the casualties of this war. We are not customers. We are enemies, to be cash-extracted in the way that least damages the corporate entity.

The New Rude stems from the way these companies make us feel less than worthy as humans.

This is a preview only. To read the rest of this article, see this week’s Galway City Tribune. Buy a digital edition of this week’s paper here, or download the app for Android or iPhone.

Continue Reading

CITY TRIBUNE

Hero’s welcome following rescue of two women on Galway Bay

Stephen Corrigan

Published

on

Patrick Oliver and his son Morgan, who rescued Sara Feeney and Ellen Glynn off Inis Oirr island, on their arrival back at the Galway RNLI Lifeboat Station at Galway Docks. Photo: Joe O’Shaughnessy.

From this week’s Galway City Tribune – The miraculous rescue on Galway Bay yesterday of two young women from Knocknacarra brought 15 long hours of searching to a euphoric conclusion, as cousins Sara Feeney (23) and Ellen Glynn (17) were brought safely to shore.

A major search and rescue operation was launched after the pair went missing from Furbo Beach on Wednesday night, when they were swept away by a sudden wind while paddle boarding.

Claddagh fisherman and former Lifeboat shore crew member Patrick Oliver and his 18-year-old son Morgan joined the search early on Thursday morning and were the heroes of the hour after they discovered the two women on their boards, clinging to a lobster pot about two miles south-west of Inis Oírr, where despite their ordeal, they were described as “ok, but shaken”.

In the face of torrential rain and high winds overnight, both women had drifted almost 20 miles out to sea, but amazingly neither required serious medical attention.

Sara’s mother, Helen Feeney, raised the alarm shortly after 9pm on Wednesday evening when she noticed the pair missing as she walked their dog along the shore.

Sara, a daughter of Helen and Bernard Tonge, and Ellen, daughter Deirdre and well-known former captain of Galway United Johnny Glynn, were both said to be in good spirits at the hospital yesterday afternoon.

One relative told the Galway City Tribune that the family was “utterly humbled by the generosity of people” who had took part in the search and said, “unbelievable doesn’t even begin to describe it”.

“Thank you from all the family to everyone who helped, words will never express our gratitude.”
This is a shortened preview version of this article. To read it in full, see this week’s Galway City Tribune. You can buy a digital edition HERE.

Photo: Patrick Oliver and his son Morgan, who rescued Sara Feeney and Ellen Glynn off Inis Oirr island, on their arrival back at the Galway RNLI Lifeboat Station at Galway Docks. Photo: Joe O’Shaughnessy.

Continue Reading

CITY TRIBUNE

Galway farm operators fall fowl of locals

Dara Bradley

Published

on

From this week’s Galway City Tribune – Neighbours of Mad Yolk Farm have asked Galway City Council to determine whether planning permission is required for a portable chicken coop earmarked for the land in Roscam.

This week, Mad Yolk Farm has indicated that it will be adding chickens to the site, which has already been the subject of planning enforcement by the local authority.

In a Facebook post, the operators said they are planning to rear organic chickens on site, with neighbours fearing as many as 450 birds in the chicken ‘caravan’.

“Our chicken caravan is now built and our beaked ladies will arrive in eight days. We’ll be moving the hens onto fresh grass each day and they’ll be free to forage for insects and take mud baths. They’ll be free to behave like a chicken should,” the business said on social media.

It has prompted a neighbour of the property to write the Council to formally ask for a declaration “whether the work/development described in the form is or is not development or is or is not exempted development under Section 5 of the Planning and Development Act”.
This is a shortened preview version of this article. To read it in full, see this week’s Galway City Tribune. You can buy a digital edition HERE.

Continue Reading

CITY TRIBUNE

Cold water poured on Spanish Arch ‘bushing’ sprinkler plan

Dara Bradley

Published

on

From this week’s Galway City Tribune – Galway City Council has poured cold water on a suggestion that it should install water sprinklers to deter ‘bushing’ at city centre hotspots for outdoor drinking, such as Spanish Arch.

Councillor Eddie Hoare (FG) this week said the local authority should examine providing sprinklers, to deter bushing, after Spanish Arch and Middle Arch were packed with hundreds of revellers during the sunshine last weekend, and the areas were littered with alcohol bottles and cans.

Cllr Hoare said large crowds were prohibited from gathering outside due to Covid-19 social distancing guidelines, and if the partying continued “Galway will be the next county to be locked down”.

He said CCTV cameras should be installed at Spanish Arch and Middle Arch and added: “Galway City Council should consider installing sprinklers as a long-term solution.”

However, the City Council said it was not its intention to install sprinklers.

“It’s so hot at the moment, if you put out a sprinkler anywhere in Galway, people would just dance under it. We’re so unused to this muggy heat, that if you did that (installed sprinklers), on top of your 12-pack of Bacardi Breezers, or whatever it is young people drink these days, you’d have the biggest wet t-shirt competition this side of Ibiza – people would just dance under them. No, we have no plans for sprinklers,” remarked a City Council spokesperson.

He said the Council was unaware of a separate suggestion – announced by Mayor of Galway Mike Cubbard on social media – that certain city areas be exempted from the street drinking bylaws, to allow them to be monitored and controlled.
This is a shortened preview version of this article. To read it in full, see this week’s Galway City Tribune. You can buy a digital edition HERE.

Continue Reading

Local Ads

Advertisement

Weather

Weather Icon
Advertisement

Facebook

Advertisement

Trending